Privacy policy

Privacy Policy

 

We respect your privacy and value the trust you place in us.

This Privacy Policy explains who we are, the purposes for which we use your personal data, how we process it, with whom we share it, how long we retain it, and what your rights are as a data subject.

1. Who we are

Your data will be processed by TS E-FREEDOM UNIPESSOAL LDA, VAT number 518731340, with registered office at Rua Nova do Monte Branco, n.º 13, 7540-060 Santiago do Cacém, hereinafter referred to as “Extreme Freedom” or “we”.

We are the entity responsible for processing your personal data, in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

2. How to contact us

For any questions regarding your privacy or the processing of your personal data, you may contact us through the following means:

📧 Email: info@ex-freedom.com or info.extremefreedom@gmail.com
📍 Address: Rua Nova do Monte Branco, n.º 13, 7540-060 Santiago do Cacém

3. Purpose of data collection and processing

We collect your personal data for the following purposes:

  • Customer and order management
  • Payment processing and delivery
  • Customer support communication
  • Direct marketing, where consent has been provided

To fulfill these purposes, your data may be shared with third parties such as shipping companies or service providers acting on behalf of Extreme Freedom. Data sharing will only occur when strictly necessary for the performance of contracted services.

4. Marketing and communications

If you have given your consent, we may use your data (name, email, telephone contact) to send you information about campaigns, products, or services via:

  • Email
  • SMS
  • Telephone call

You may withdraw your consent at any time by contacting us through the means indicated above.

5. Data retention

Your data will be retained only for the period strictly necessary for the purpose for which it was collected, or for as long as your relationship with Extreme Freedom remains in effect. If you wish your data to be deleted, you may request this directly by email. Following such a request, your data will be securely erased.

6. Data subject rights

As the data subject, you have the right to:

  • Access your data
  • Request rectification or deletion
  • Restrict or object to processing
  • Withdraw your consent
  • Lodge a complaint with the supervisory authority (CNPD in Portugal)

We appreciate your trust. At Extreme Freedom, your privacy is our priority.